Welcome!

Server Monitoring Authors: Yeshim Deniz, Liz McMillan, Pat Romanski, Carmen Gonzalez, Ken Schwaber

Blog Feed Post

Monitoring IBM Maximo Performance

image_pdfimage_print

If you’re like most of our customers running IBM Maximo, you’ve probably run into a performance issue or two recently — maybe it was something obvious, maybe it took a long time to debug, maybe you bought some more consulting services to fix it or maybe you are the consultant who’s trying to fix it. Regardless of the circumstance, I’ve found that most IBM Maximo implementations, regardless of industry and implementation, have a few things in common:

  • They’re Big Implementations span thousands of users, managing large portfolios of assets
  • They’re Mission Critical Business can’t function without them. Service calls can’t be scheduled, work can’t be done and it’s hard to know what’s going on.
  • They’re Complex Typically deployed across farms of servers, integrating with backend ERP, database, inventory, scheduling and a variety of homegrown applications. Usually deployed and managed by a team of folks, patches and updates can go through a long validation cycle before ever seeing production
  • They’re Opaque From an operations perspective, you may understand the general data flow through your system, but it’s difficult to know when something is down or slow and what the root cause is. It’s easy to get into a finger pointing scenario because no one’s sure what’s really going on.

Sounds like a perfect candidate for Application Performance Monitoring.

The nice thing about Maximo is that it’s written on an IBM WebSphere Java application framework, which makes it a good candidate for instrumentation and performance monitoring. A small modification to the WebSphere JVM arguments to include the AppDynamics Application Agent and you’re off to the races.

Screen Shot 2014-08-04 at 6.10.07 PM

Screen Shot 2014-08-04 at 6.10.24 PM

Once you have the agent installed for your IBM Maximo WebSphere server, you should immediately start seeing performance data and flow map for any requests you’ve made to IBM Maximo.

Screen Shot 2014-08-04 at 6.10.35 PM

Business Transaction Configuration

IBM Maximo operates on a relatively straightforward URI scheme, which makes Business Transaction detection easy. Since traffic is initiating from the IBM Maximo tier, all BT detection happens there. Most of the action happens within a few main URLs:

/maximo/ui/

/maximo/ui/login

/maximo/report

/maximo/ui/XXXX

From there, the request is broken down further based on the URL parameter “value”. Ok, easy enough — modifying default BT naming to include 3 segments and creating a custom match rule to split the transactions based on value leaves us exactly what we’re looking for.

Screen Shot 2014-08-04 at 6.10.45 PM

Screen Shot 2014-08-04 at 6.10.54 PM

Backend Applications

Backend applications for Maximo come in a variety of different flavors. From a performance monitoring perspective, they can be categorized into:

  1. Off The Shelf such as BO, SAP, etc
  2. Custom Built
  3. 3rd Party (web-based)

In addition, these apps can be built in either native or managed languages. AppDynamics can view performance for each of these, but the approach varies depending on the architecture of the application and how much instrumentation you want for that application.

For most IBM Maximo implementations, the deployment typically includes a mixture of both fully instrumented applications and applications instrumented as exit points.

Typically your custom built application backends would be the primary candidates for full instrumentation. I won’t go into full detail here on how to set these up, but with basic configuration, you should be able to see full data flow throughout your IBM Maximo deployment.

So… Now What?

With this newfound visibility into IBM Maximo, now you can start realizing core benefits of APM, alerting, root cause analysis and best of all: performance metrics!  If you’d like to try this out for yourself, you can get an environment here.

The post Monitoring IBM Maximo Performance written by appeared first on Application Performance Monitoring Blog from AppDynamics.

Read the original blog entry...

More Stories By AppDynamics Blog

In high-production environments where release cycles are measured in hours or minutes — not days or weeks — there's little room for mistakes and no room for confusion. Everyone has to understand what's happening, in real time, and have the means to do whatever is necessary to keep applications up and running optimally.

DevOps is a high-stakes world, but done well, it delivers the agility and performance to significantly impact business competitiveness.

IoT & Smart Cities Stories
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Early Bird Registration Discount Expires on August 31, 2018 Conference Registration Link ▸ HERE. Pick from all 200 sessions in all 10 tracks, plus 22 Keynotes & General Sessions! Lunch is served two days. EXPIRES AUGUST 31, 2018. Ticket prices: ($1,295-Aug 31) ($1,495-Oct 31) ($1,995-Nov 12) ($2,500-Walk-in)
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...