Welcome!

Server Monitoring Authors: Liz McMillan, Carmen Gonzalez, Ken Schwaber, JP Morgenthal, Pat Romanski

Blog Feed Post

This may be your last Windows upgrade, you better enjoy it!

Cloud Computing promises to move all functionality into the cloud. At the same time the consumerisation trend is driving the use of consumer electronics such as of the shelf laptops, iPhones, MacBooks and home entertainment centers as access devices. Typically these devices will be cool, flat, inexpensive and it’s doubtful they will have a physical keyboard. But more interestingly – at least from a service management perspective – is that it will no longer matter how these devices are configured and even whether they run Windows, Chrome, Linux or some kind of mobile derivative. Many organizations are planning their upcoming transition to Windows 7 as the first step towards such a new consumerised, cloud centric future. Through this approach they aim to achieve short term efficiencies while at the same time reaping some of the future benefits already.


Putting the words consumerisation and benefits in one sentence is not something that comes natural for a lot of IT departments. For a long time IT felt “microcomputers require micromanagement”. An idea that may be soon be just as dated as the word “microcomputer” itself. Let’s have a quick look at some of the things that are happening already.


More and more organizations offer webmail as a way to access their email systems. This enable employees to access their mail from their home PC, from an internet café while on vacation or from customer sites where our employees cannot plug in their laptop’s but do have access to browsers. At the same time we see that the API of this webmail is used to set up access from personal phones and PDA’s. With the introduction of intranets and sharepoints many of the received mails however link back to content on the corporate network. So more advanced organizations are already offering instant intranet access, either via the standard VPN protocols supported by modern devices or by offering an “on the fly” VPN, where the VPN client software is installed via the browser during the first connection. A related trend we see is the use of multiple devices by one person. Not many corporations hand out multiple laptops, netbooks and desktops to the same person, but several executives are taken to the idea of an ultralight tablet for short trips and a solid laptop for longer stays, and I guess many of you reading this also have both a laptop and a desktop and maybe even a netbook or MacBook for on the side? If it was not so much work to have the right data on the right machine, we would swap devices much more often, wouldn’t we?

But also on the application side we see several related developments. Traditionally enterprise applications required a specifically configured client (think client/server) and access was only offered to devices inside the corporation’s network. Most modern applications offer access from a browser. Originally the browser interface supported a subset of the functionality but more and more the full scope of the application functionality is available to browser based clients. This reduces the need for client specific configuration but more importantly it allows organizations to offer non-employees, who use non-company provided devices, access to these applications. These can be contractors, temp workers, employees subcontractors etc. And as a result companies have taken to offering access to these applications over the internet. Of course governing and enforcing who is allowed to have access and who is not, is still required. But access itself is no longer depending on physical availability of a specific configuration or specific client device. Offering access to applications irrespective of time or place is cloud computing as original defined by Ramnath K. Chellappa :“a computing paradigm where the boundaries of computing will be determined by economic rationale rather than technical limits.[1]“


The described consumerisation and cloud computing developments basically impact our move to Windows 7 in three ways. First, we may use multiple devices - sometimes on and sometimes off the corporate network. Secondly, most application logic will execute on servers in the cloud (not on our desktop) and thirdly, ideally our data and settings travel with us like a virtual desktop, instead of being confined to one physical device. However there is also a fourth thing to be considered, and – as always in IT - that is legacy. The above approach can be implemented in a green pasture environment, but what about the apps we bought 5 or 10 years ago and we still use every day. For those we will need a “transition strategy”.

With some companies already moved over, how would you go about setting up such a strategy? One of our European colleagues created a simple seven step approach which starts with a small questionnaire to assess where you are with regard to each of these steps. The first step is to define your vision for your “next generation workspace”. This section includes questions on new possibilities such as virtual desktop infrastructures, support for roaming profiles and devices, virtual application streaming etc.

Next step is sketching out a transition strategy in a Project Plan. Part of this project plan are the following areas: Compliance: do your current contracts and licenses allow you to take the planned approach; Training: what new skills (apart from Windows 7 skills) do you need to acquire; Financial: what will be the cost impact of this transition on your services and how will you charge for these services; Hardware & Software: What do you already have and what would need to be changed, bought, upgraded. And the final items are Management & Support of the transition and of the new situation going forward. Especially the changes in the area of support are quit profound. With user-owned “off the shelf” devices and applications predominantly running in the cloud, support will include even more self service and will require more collaboration with your (cloud) service providers and seamless access to the support environments of the device providers.

Like mentioned, this may be the last desktop environment you provide. My kids already take their own personalized laptops and phones to school and fully expect to do the same when they join the workforce. The only thing they find cool about my company supplied equipment is the fact that access fees and subscription cost are covered. Now if we could only find a way to “consumerise” those too (starting at home).


PS If interested in the described step by step plan, leave me a note [email protected]


Read the original blog entry...

More Stories By Gregor Petri

Gregor Petri is a regular expert or keynote speaker at industry events throughout Europe and wrote the cloud primer “Shedding Light on Cloud Computing”. He was also a columnist at ITSM Portal, contributing author to the Dutch “Over Cloud Computing” book, member of the Computable expert panel and his LeanITmanager blog is syndicated across many sites worldwide. Gregor was named by Cloud Computing Journal as one of The Top 100 Bloggers on Cloud Computing.

Follow him on Twitter @GregorPetri or read his blog at blog.gregorpetri.com

@ThingsExpo Stories
"Evatronix provides design services to companies that need to integrate the IoT technology in their products but they don't necessarily have the expertise, knowledge and design team to do so," explained Adam Morawiec, VP of Business Development at Evatronix, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Smart cities have the potential to change our lives at so many levels for citizens: less pollution, reduced parking obstacles, better health, education and more energy savings. Real-time data streaming and the Internet of Things (IoT) possess the power to turn this vision into a reality. However, most organizations today are building their data infrastructure to focus solely on addressing immediate business needs vs. a platform capable of quickly adapting emerging technologies to address future ...
In his Opening Keynote at 21st Cloud Expo, John Considine, General Manager of IBM Cloud Infrastructure, led attendees through the exciting evolution of the cloud. He looked at this major disruption from the perspective of technology, business models, and what this means for enterprises of all sizes. John Considine is General Manager of Cloud Infrastructure Services at IBM. In that role he is responsible for leading IBM’s public cloud infrastructure including strategy, development, and offering m...
Product connectivity goes hand and hand these days with increased use of personal data. New IoT devices are becoming more personalized than ever before. In his session at 22nd Cloud Expo | DXWorld Expo, Nicolas Fierro, CEO of MIMIR Blockchain Solutions, will discuss how in order to protect your data and privacy, IoT applications need to embrace Blockchain technology for a new level of product security never before seen - or needed.
The 22nd International Cloud Expo | 1st DXWorld Expo has announced that its Call for Papers is open. Cloud Expo | DXWorld Expo, to be held June 5-7, 2018, at the Javits Center in New York, NY, brings together Cloud Computing, Digital Transformation, Big Data, Internet of Things, DevOps, Machine Learning and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding busin...
SYS-CON Events announced today that Synametrics Technologies will exhibit at SYS-CON's 22nd International Cloud Expo®, which will take place on June 5-7, 2018, at the Javits Center in New York, NY. Synametrics Technologies is a privately held company based in Plainsboro, New Jersey that has been providing solutions for the developer community since 1997. Based on the success of its initial product offerings such as WinSQL, Xeams, SynaMan and Syncrify, Synametrics continues to create and hone inn...
Digital Transformation (DX) is not a "one-size-fits all" strategy. Each organization needs to develop its own unique, long-term DX plan. It must do so by realizing that we now live in a data-driven age, and that technologies such as Cloud Computing, Big Data, the IoT, Cognitive Computing, and Blockchain are only tools. In her general session at 21st Cloud Expo, Rebecca Wanta explained how the strategy must focus on DX and include a commitment from top management to create great IT jobs, monitor ...
Cloud Expo | DXWorld Expo have announced the conference tracks for Cloud Expo 2018. Cloud Expo will be held June 5-7, 2018, at the Javits Center in New York City, and November 6-8, 2018, at the Santa Clara Convention Center, Santa Clara, CA. Digital Transformation (DX) is a major focus with the introduction of DX Expo within the program. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive ov...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
Recently, REAN Cloud built a digital concierge for a North Carolina hospital that had observed that most patient call button questions were repetitive. In addition, the paper-based process used to measure patient health metrics was laborious, not in real-time and sometimes error-prone. In their session at 21st Cloud Expo, Sean Finnerty, Executive Director, Practice Lead, Health Care & Life Science at REAN Cloud, and Dr. S.P.T. Krishnan, Principal Architect at REAN Cloud, discussed how they built...
Recently, WebRTC has a lot of eyes from market. The use cases of WebRTC are expanding - video chat, online education, online health care etc. Not only for human-to-human communication, but also IoT use cases such as machine to human use cases can be seen recently. One of the typical use-case is remote camera monitoring. With WebRTC, people can have interoperability and flexibility for deploying monitoring service. However, the benefit of WebRTC for IoT is not only its convenience and interopera...
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, examined the regulations and provided insight on how it affects technology, challenges the established rules and will usher in new levels of diligence arou...
SYS-CON Events announced today that Evatronix will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Evatronix SA offers comprehensive solutions in the design and implementation of electronic systems, in CAD / CAM deployment, and also is a designer and manufacturer of advanced 3D scanners for professional applications.
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
No hype cycles or predictions of a gazillion things here. IoT is here. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, an Associate Partner of Analytics, IoT & Cybersecurity at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He also discussed the evaluation of communication standards and IoT messaging protocols, data...
In his session at 21st Cloud Expo, Raju Shreewastava, founder of Big Data Trunk, provided a fun and simple way to introduce Machine Leaning to anyone and everyone. He solved a machine learning problem and demonstrated an easy way to be able to do machine learning without even coding. Raju Shreewastava is the founder of Big Data Trunk (www.BigDataTrunk.com), a Big Data Training and consulting firm with offices in the United States. He previously led the data warehouse/business intelligence and B...
"Digital transformation - what we knew about it in the past has been redefined. Automation is going to play such a huge role in that because the culture, the technology, and the business operations are being shifted now," stated Brian Boeggeman, VP of Alliances & Partnerships at Ayehu, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Nordstrom is transforming the way that they do business and the cloud is the key to enabling speed and hyper personalized customer experiences. In his session at 21st Cloud Expo, Ken Schow, VP of Engineering at Nordstrom, discussed some of the key learnings and common pitfalls of large enterprises moving to the cloud. This includes strategies around choosing a cloud provider(s), architecture, and lessons learned. In addition, he covered some of the best practices for structured team migration an...
22nd International Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, and co-located with the 1st DXWorld Expo will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud ...
22nd International Cloud Expo, taking place June 5-7, 2018, at the Javits Center in New York City, NY, and co-located with the 1st DXWorld Expo will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud ...